Poor kitty has been well loved. Her ear coating is missing from one ear and peeling on the other. She looks like she was probably washed and possibly dried. She is not very fluffy. Some tlc may bring her back some but likely not to original condition. Her face has some normal play wear and may need cleaning but paint looks relatively good. Her fur may need cleaning too. Please check pics for further description. Sold as is. No returns. Ships only in the USA to US buyers with a handling time of up to 3 business days. Thanks for looking